This Refund Policy describes the rules for cancellations, refunds, and payment disputes on the Slynzy platform ("Platform"). Slynzy is operated by Rohit, Haryana, India.
Important: By using Slynzy, you agree to this Refund Policy.
All bookings made on Slynzy are considered final once payment is completed. Users should carefully review the details of a booking before making payment.
Refunds are not guaranteed and will only be provided in the situations described in this policy. Slynzy reserves the right to decide refund requests at its sole discretion.
A refund may be provided only in the following cases:
If a Creator declines a booking request, the payment may be refunded to the user.
If a Creator does not complete the requested service within the allowed time, the booking may be cancelled and the payment may be refunded.
If the service cannot be completed due to a technical issue caused by the Platform, a refund may be issued.
Slynzy may cancel a booking for safety, legal, or operational reasons. In such cases, a refund may be issued.
Refunds will not be provided in the following situations:
All decisions regarding service quality are final.
Payments made on the Platform may be held temporarily before being released to the Creator. Slynzy may hold funds until:
Slynzy may deduct commission, service fees, or charges before payout. Refund amount, if issued, may exclude payment gateway fees or applicable charges.
Payments are processed through third-party payment gateways. Slynzy is not responsible for:
Refund time may depend on the payment provider.
Users must contact Slynzy before raising disputes with the payment provider. Unauthorized chargebacks may result in:
Notice: Slynzy reserves the right to provide transaction details to payment providers in case of disputes.
Creators agree to complete bookings honestly and within the allowed time. If a Creator repeatedly fails to deliver, Slynzy may:
Slynzy is not responsible for the quality of content provided by Creators. Creators act independently.
Slynzy may update this Refund Policy at any time. Changes will become effective when posted on the Platform. Continued use of the Platform means you accept the updated policy.
For refund requests or questions, you may contact: